Steven Rich/News21
News21 Investigation Uncovers VA Bonuses While Vets Wait
Some regional offices paid bonuses to VA workers while veterans waited for claims to be processed. At least costly efforts to go paperless have improved wait times. Your portal to these stories, plus several more in this special report from the News21 project, is here.
VA Workers Collected Bonuses While Vets Waited For Benefits, Investigation Shows
The Department of Veterans Affairs gave workers millions of dollars in bonuses for “excellent” performances that effectively encouraged them to avoid claims that needed extra work to document veterans’ injuries, a News21 investigation found.





